Collaborative Consulting Co

Connecting Research, Policy and Practice


Navigating complexity. Supporting better decisions.

Navigating complexity. Supporting better decisions.

Organisations increasingly operate in complex, interconnected environments across emergency management, resilience, climate adaptation and community systems. Our work focuses on helping organisations make sense of that complexity by bringing together evidence, lived experience, systems thinking and practical insight to support clear, confident decision-making.

Strategy & Reform

Strategy & Reform

Turning complexity into clear direction

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Policy & Governance

Policy & Governance

Supporting practical decision-making

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Impact Evaluation

Impact Evaluation

Making impact usable

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Engagement & Systems Insight

Engagement & Systems Insight

Understanding systems through people

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Research into Practice

Research into Practice

Publicly available projects connecting research, policy and implementation

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The impact challenge in emergency management

Photo credit: NSW National Parks & Wildlife Service prescribed burn

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6 min read

Strengthening Capability Together: 2025 in Review

Across Australia, emergency management organisations, communities and research bodies tackle increasingly complex challenges to mitigate the impacts of increasingly intense natural hazards. Minimising the risks to community associated with these events is a continuing priority - from national capability development to place-based resilience planning and research translation. It is always a privilege to support this work.

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3 min read

Collaborative Consulting Co appointed to the Victorian Government Professional Advisory Services Panel

Appointed to Commercial and Financial Advisory Services (CAFAS) categories: CAFAS CA-1: strategic policy review, reform, and project development (including service need analysis, service planning, feasibility studies and strategic assessments) CAFAS CA-5: project, program, and business review, evaluation, and assurance (including business reorganisation reviews)

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1 min read

A new regional association for the High Country in the Omeo Region - do we need another committee?

I've had the privilege of working with and learning from the communities that live along and around the Great Alpine Road of Victoria, from Tambo Crossing, Ensay and Swifts Creek in the south and into the high country of Benambra, Anglers Rest and Omeo in the north. A clear concept has emerged for a community-led regional association, noting there are still details to work out, including the association name. However, we have developed an outline for what the regional association could look like - it's purpose, objectives, values, governance, priorities and how we work together. Feel free to view the attached.

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3 min read

Liza Gelt
Principal

Liza is passionate about bringing a diversity of experience and skills to each opportunity or challenge to achieve remarkable outcomes.

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Rosie Tran
Senior Associate

Rosie Tran is a systems thinker and skilled evaluator who blends rigour with heart.

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Dr Michael Rumsewicz
Science & Research Advisor

Dr Michael Rumsewicz has a strong appreciation of the interface between research institutions and fire and land management services, or end-users of the research.

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Phil Harbutt
Strategic Engagement Advisor

Phil has deep experience in strategic planning, facilitation, conceptualisation of complex programs, multi-party projects and initiatives, and executive level advice.

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Liza Gelt
Principal
Rosie Tran
Senior Associate
Dr Michael Rumsewicz
Science & Research Advisor
Phil Harbutt
Strategic Engagement Advisor

Our work is shaped by experience across emergency management systems, communities, policy, evaluation and engagement.

Liza Gelt

Focus areas: Decision-making under uncertainty, emergency management systems, and helping organisations make sense of complexity

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Rosie Tran

Focus areas: Impact evaluation, intergenerational and cultural insight, and making sense of what matters

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We help organisations make sense of complexity, and act on it.

We work with organisations operating in complex, uncertain environments.

Often, the challenge is not a lack of information or capability. It is making sense of what matters — and deciding what to do next.

Making sense of complexity
We help organisations interpret complexity — not simply collect more information.
  • multiple stakeholders
  • competing priorities
  • long time horizons
  • decisions under uncertainty.
Our role is to support clearer understanding, practical judgment and confident action.

Working with people, not around them
We place strong emphasis on how work is understood and experienced across organisations and communities.

This includes recognising:
  • different perspectives across roles and agencies
  • intergenerational differences in how people engage with work
  • the diversity of communities organisations serve
Understanding these differences shapes how we listen, how we interpret what we hear, and how we develop insight that is useful in practice.

From insight to action
Our work is not just about understanding systems — it is about supporting decisions.

This means focusing on:
  • Clarity. What is known, and what is not
  • Transparency. What the evidence can and cannot support
  • Usability. Whether insight can be applied in real contexts
Embedded, not added on
Where possible, we work to embed thinking into how organisations operate.

This often means working iteratively — testing ideas, refining approaches, and building shared understanding across teams.

Practical and grounded
Our work is informed by experience across government, community organisations, and complex multi-agency environments.
We understand that decisions are made:
  • under time pressure
  • with incomplete information
  • and within real constraints
We approach this pragmatically: focusing on what is useful, workable, and proportionate to the context.

No single method
We do not apply a single model or framework to every problem.
Different contexts require different approaches.
Our role is to bring together the right combination of:
  • analysis
  • engagement
  • and practical insight
to support organisations to move forward with greater clarity and confidence.

  • The Commons QV, 3 Albert Coates Lane, Melbourne VIC 3000